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Spotlight service alerts
Business Systems maintenance
Last updated: Wed Jun 4 14:20
To
allow for essential updates to UofG Business Systems, the following services
will be unavailable from 07:30-11:00 (GMT) on 12/06/2025
- CMIS Timetabling System
- Timetables and Room Bookings
- Digital Room Signage
- Travel Insurance (TRICAP)
- Time Allocation System (TAS)
- Digital Collections Search Hub
- Study room bookings in the UofG app
End of support for Windows 10
Last updated: Thu Jan 16 10:58
From 14 October 2025, Microsoft will no longer support Windows 10. This means that all Windows PCs and laptops must be upgraded to Windows 11 before October 2025.
You will see a notification from Microsoft on your device when it is time to upgrade to Windows 11. Just follow the steps to complete your upgrade.
If your device is managed by the University, for example, SSD or MyDevice, the upgrade will be scheduled to take place in the coming months.
Please be aware that this is a major update and could take up to 24 hours to complete, so please ensure that you are prepared to complete the upgrade, with the device connected to a power source throughout. You may wish to complete the upgrade outside of your normal working hours, or work on another device if possible.
RESOLVED: Incoming Telephone Calls
Last updated: Fri Jun 6 18:39
Our telephony provider has resolved their issue that prevented the University from receiving incoming external calls much faster than originally estimated. All incoming calls are now getting through.
We will continue to monitor the service for any remaining issues.
This information will be updated on Monday morning.
Moodle Maintenance- Thursday 12 June, 13:00-17:00
Last updated: Thu Jun 5 9:41
To allow for essential maintenance, Moodle will be unavailable from 13:00-17:00 (BST) on Thursday 12 June.
Thank you for your patience as we complete this essential work.
Advanced notice
There will be another downtime for Moodle on the 15th July 2025 to allow for an upgrade. Further details will be available nearer the time.
Security Advice: Scam Emails
Last updated: Mon Dec 2 10:52
We have received reports of scam emails which appear to come from University colleagues, asking staff and students to purchase items including gift cards.
If you have received an email that may be a scam, please report it through the IT: Security Help form in UofG Helpdesk. Do not open attachments, click links or share personal details.
How to spot a scam email
If you receive any unexpected emails, even if they appear to come from someone you trust, think:
- Are you being asked for money or personal details?
- Does the email address of the sender look right?
- Do the URLs of any links look right? (you can ‘hover’ over a link to see its real address)
- Are attachments in the format you would expect?
What if I have interacted with a scam email?
If you think you may have interacted with a scam email, for example clicking links, opening attachments, making payments or sharing details, the Information Security team can help. Get in touch using the IT: Security Help form in UofG Helpdesk.